Privacy Policy

Last updated: 25 June 2026

1. Who We Are and How to Contact Us

This Privacy Policy applies to the website ecolandscapecare.com operated by:

  • Legal entity name: Eco Landscape Care
  • Registered address: C. la Raya, 1, 35640 La Oliva, Las Palmas, Spain
  • VAT / NIF: 5022474
  • General contact: support@ecolandscapecare.com
  • Data / legal enquiries: legal@ecolandscapecare.com
  • Data Protection Officer: Not appointed — enquiries addressed to the contact details above

2. What Personal Data We Collect and Why

We collect personal data only when you actively provide it or when it is generated as a result of your visit to this website.

Data you provide directly

  • Name, email address, phone number, and property location — when you submit the contact or quote request form.
  • Message content — the text of any enquiry you send us.

Purpose: To respond to your enquiry, arrange a site visit, and manage any resulting project or service agreement.
Legal basis (GDPR Article 6): Article 6(1)(b) — necessary for pre-contractual steps; Article 6(1)(a) — your consent where explicitly provided.

Data collected automatically

  • IP address (anonymised — see analytics section below)
  • Browser type, device type, and operating system
  • Pages visited, time on site, and referring URL
  • Cookie identifiers (see our Cookie Policy)

Purpose: Website performance monitoring, security, and (where you have consented) analytics.
Legal basis: Article 6(1)(f) — legitimate interest for security; Article 6(1)(a) — your consent for analytics cookies.

3. Analytics and Marketing Tools

This website uses Google Analytics 4 to measure website traffic and user behaviour. Google Analytics uses cookies to collect anonymised usage data. We have enabled IP anonymisation — full IP addresses are not stored.

Google Analytics data is processed by Google LLC (United States), certified under the EU-US Data Privacy Framework. See Google's Privacy Policy.

Analytics scripts load only after you have given explicit consent through our cookie consent banner. You can change your preference at any time using the "Cookie settings" link in our footer.

No other analytics or marketing tracking tools are currently in use on this website.

4. Email Communications

We use Resend (transactional email service) to receive and send enquiry responses. When you submit our contact form, your name, email address, and message are transmitted to Resend for delivery purposes. See resend.com/privacy.

We do not send marketing emails without your explicit opt-in.

5. How Long We Keep Your Data

  • Enquiry data: Retained for three years from the enquiry date, or for the duration of any project agreement plus seven years thereafter (in compliance with Spanish commercial law record-keeping obligations).
  • Server logs: Retained for 90 days for security purposes.
  • Analytics data: Under Google Analytics retention settings — we have set our GA4 retention period to 14 months.

6. Your Rights Under GDPR and LOPDGDD

You have the following rights regarding your personal data:

  • Right of access — request a copy of the personal data we hold about you.
  • Right of rectification — ask us to correct inaccurate data.
  • Right of erasure — ask us to delete your data, subject to legal retention obligations.
  • Right to restriction of processing — ask us to limit how we process your data.
  • Right to data portability — request your data in a machine-readable format.
  • Right to object — object to processing based on legitimate interests.
  • Right to withdraw consent — where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at legal@ecolandscapecare.com. We will respond within one month.

You also have the right to lodge a complaint with:
Agencia Española de Protección de Datos (AEPD)
www.aepd.es · C/ Jorge Juan, 6, 28001 Madrid, Spain

7. Data Security

We take appropriate technical and organisational measures to protect your personal data. All data transmitted via our contact form is encrypted in transit (HTTPS/TLS). No method of transmission is 100% secure, but we maintain and review our security measures regularly.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to ecolandscapecare.com. We are not responsible for the privacy practices of linked third-party sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date. Material changes will be notified to you by email where we hold your contact details.

10. Aviso Legal (LSSI-CE Article 10)

In accordance with Article 10 of Law 34/2002 (LSSI-CE):